Senior Receptionist

LUMEN Nusantara · 📍 Badung, Bali · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 9.000.000 per month

LUMEN Nusantara is seeking a highly professional and experienced Senior Receptionist to join our team in Badung, Bali. In this role, you will be the first point of contact for our guests and play a crucial part in ensuring their stay is memorable and comfortable.

We offer a competitive salary package, a dynamic and inclusive work environment, and the opportunity to be part of a growing company in the heart of Bali.

If you are a friendly, multilingual individual with excellent communication skills and a passion for hospitality, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Greets guests upon arrival and departure with a warm and professional manner.
  • Assists guests with check-in and check-out procedures, including room assignments and billing inquiries.
  • Maintains accurate and up-to-date guest records and reservations.
  • Coordinates with housekeeping, dining, and other departments to ensure smooth guest services.
  • Handles guest complaints and concerns, working to resolve issues to the guest's satisfaction.
  • Assists in organizing and participating in company events and promotions.
  • Performs other related duties as assigned by the management.
  • Ensures the reception area is clean, organized, and welcoming at all times.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum of 3 years of experience in a receptionist or front desk role in the hospitality industry.
  • Fluent in English and Bahasa Indonesia, with knowledge of local languages an advantage.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong organizational and multitasking abilities.
  • Ability to work well under pressure and meet deadlines.
  • Familiarity with hotel management software and systems is a plus.
  • High school diploma or equivalent. Bachelor's degree in Hospitality, Tourism, or a related field is preferred.
  • Certification in customer service or hospitality management is a plus.

    • 🛠️ Keahlian

    Customer ServiceCommunicationMultilingualOrganizationProblem-SolvingTeamworkHospitality Management Software
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